Com or fax in the request to (201) 839-4512. Please contact one of our agents at 1(800) 255-5897 for more information.• The Note Form must match the legal documentation requirement as described in the product description. Manage your loan account, make payments, view online statements and more! Loan Account Login First time? Make Your Monthly Loan Payment. The FDIC may be able to assist you in obtaining a lien release if the request is for a customer of a failed bank that was placed into FDIC receivership. You deposit money each month with the credit counseling organization.