This request can be made through the DMV or directly to the lender. Com or fax in the request to (201) 839-4512.The FDIC may be able to assist you in obtaining a lien release if the request is for a customer of a failed bank that was placed into FDIC receivership. A payoff letter provides instructions on how to pay off a loan with a lump sum before the loan term ends. Learn how payoff letters work. The online form is quick and easy to use. Be sure to have the loan and borrower information ready when you make your request. Note to California lessees: Once you return your vehicle, you will need to fill out the California Release of Liability Form . Lien release from your lienholder or letter of permission from lienholder, if applicable. Student loan debt relief companies might say they will lower your monthly payment or get your loans forgiven, but they can leave you worse off.