First, get a piece of paper and a pencil or pen. Then write your request on the paper.To receive a copy of a loan payoff statement, please fill out the below request form. A payoff letter provides instructions on how to pay off a loan with a lump sum before the loan term ends. Learn how payoff letters work. Com or fax in the request to (201) 839-4512. Our form is secure, easy, and quick to fill out and one of our associates will respond with your pre-approval information as soon as we are able. The FDIC may be able to assist you in obtaining a lien release if the request is for a customer of a failed bank that was placed into FDIC receivership. Curious about how to get started with a personal loan? Let us help with a list of some of our most frequently asked questions!