Please contact one of our agents at 1(800) 255-5897 for more information. A payoff letter provides instructions on how to pay off a loan with a lump sum before the loan term ends.Learn how payoff letters work. Do you need a loan payoff request form? A mortgage payoff statement offers a clearer picture to the true cost of paying off your loan. What to do if you're having difficulty making loan payments to BSI Financial. Alternatively, your lender may have a form you must fill out. A live check is actually an unsolicited loan offer. "Steve has done several loans for me over the years. I can always trust that I am getting the best advice and a great rate.