Please contact one of our agents at 1(800) 255-5897 for more information. Franklin offers a complete selection of mortgage products to fit your exact needs.Franklin American Mortgage Company, one of the fastest growing mortgage companies in the United States, specializes in conventional mortgages. You will be provided a form to complete, which will allow you to sign-up for Online Investment Services as soon as it is returned to the Investment Center. A payoff request can be created and mailed for free. How long does it take to obtain a payoff? Our mortgage experts are here to ease your worries so you can focus on the excitement of it all! Mortgage application: What's included and how to prepare. Franklin Loan Center provides online access to your loans in progress or applications for new mortgage or refinance. We treat your loan like it's our own.