Com or fax in the request to (201) 839-4512. If you apply online, your application will be transferred to your local 1ˢᵗ Franklin Financial office where the loan decision will be made.Please contact one of our agents at 1(800) 255-5897 for more information. FMFCU would consider this a used car loan. Franklin Loan Center provides online access to your loans in progress or applications for new mortgage or refinance. We treat your loan like it's our own. The FDIC may be able to assist you in obtaining a lien release if the request is for a customer of a failed bank that was placed into FDIC receivership. Customer Service - 855-660-5862 24 Hour Automated Telephone Banking System - 800-588-4925 To speak with a specific employee - 800-588-7000 A live check is actually an unsolicited loan offer. Franklin Loan Center provides online access to your loans in progress or applications for new mortgage or refinance.