• The payment letter must disclose all monthly payments included in the mortgage payment. A mortgage payoff letter can come in two forms.One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. Use a free Mortgage Payoff Statement Request Form to gather information from the holder of a mortgage to create an official payoff statement. Mortgage lenders ask for a letter of explanation to better understand your finances when determining whether to approve you for a loan. A payoff letter shows the remaining balance on your mortgage, including fees, interest, etc. Learn more about what a payoff quote is and how to request one. A mortgage payoff statement details the total amount needed to fully pay off a loan as of a specific date. Do you need a loan payoff request form? What documentation should I bring to my Loan Officer?