The Payoff request must have borrowers signed authorization to release payoff information. Send sample payoff letter for private mortgage via email, link, or fax.You can also download it, export it or print it out. The FDIC may be able to assist you in obtaining a lien release if the request is for a customer of a failed bank that was placed into FDIC receivership. Filling out this form is straightforward. Do you intend to occupy the property as your primary residence? Yes, No, Yes, No. l.