For general inquires, call 1.800.FULTON. Connect with your local branch manager to start moving your business forward.You may mail the payment to the address listed on your payoff, this address is listed as: Attn: Loan Operations. You will need to be enrolled with the Express Online Banking service in order to access eDocuments. To us, banking is personal. Learn more about the personal and business banking solutions we offer. Welcome to Cadence Bank. Fill out the form below to request a loan payoff letter. If you have any questions, please contact Loan Customer Service at 1-800-677-6272 option 5, option 2. You will have to start over in the right location.