For general inquires, call 1.800.FULTON. Fill out our online enrollment form.You'll need your account number and Security Word. What should I do about it? Send the mortgage company a copy of our payoff statement. Search For a Tax Bill - This feature allows you to search for a tax bill or bills using a complete or partial parcel ID, account number, or physical address. A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. You will have to start over in the right location. Read the instructions carefully before you fill out the forms.