For general inquires, call 1.800.FULTON. Visit a branch to speak with a Customer Service Representative to get started today.What should I do about it? Send the mortgage company a copy of our payoff statement. Search For a Tax Bill - This feature allows you to search for a tax bill or bills using a complete or partial parcel ID, account number, or physical address. We have simplified the form this year to make it easier to use. The full loan history or an escrow account statement are not a requirement of the 1098. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process. Filling out this form is straightforward. Read the instructions carefully before you fill out the forms.