We offer a variety of ways to submit funds to payoff and close your loan. Attn: Loan Operations Fulton Bank, NA 1695 State Street East Petersburg, PA 17520For general inquires, call 1.800.FULTON. How can I request a payoff statement? Contact your servicing bank (where you make your monthly mortgage payments) and request a payoff statement. You can request a payoff statement online 24 hours a day, seven days a week. To request a statement from Freedom Mortgage, log in to your account or mobile app. The first step is to get in touch with your lender or loan servicer. You can find their contact information on your monthly statements. Include your case number, the date of the payoff and your email address in your request.