Payoff requests are answered within 1-2 days when received on the Download this pdf file. State Home Mortgage Official Payoff Request form.The Lender Verification Form is required annually to certify qualifying loan. Do you need a loan payoff request form? The FDIC may be able to assist you in obtaining a lien release if the request is for a customer of a failed bank that was placed into FDIC receivership. The payoff statement will be faxed or mailed to the address of record within 20-25 business days of receipt. Refinancing. To process your request as quickly as possible, complete the online Loan Payoff Quote form, send a written request or call our Loan Servicing department. Do you need a loan payoff request form? A copy of the Good Faith Estimate or estimated settlement statement from the lender. Payoff good thru date.