Payoff requests are answered within 1-2 days when received on the Download this pdf file. State Home Mortgage Official Payoff Request form.This form is furnished to give you a statement of actual settlement costs. Edit and download in PDF. We are in the process of changing vendors for the City of Atlanta lien payoff requests. Create a Loan Payoff Letter online and download it as a PDF or Word document. Customize and print a blank Loan Payoff Letter for free. You can't just pay the amount shown on your monthly mortgage statement to pay off the loan. That amount is your outstanding loan balance, not a payoff amount. I fully intend to pay off my loan and am requesting your help to get me back on track.