Requests may be sent to State Home Mortgage via email, as long as the form is completely filled out. Scroll halfway down on the right-hand side under "Want to pay off your loan?" and click 'Request Payoff'.Please use this form when submitting a written request to add property costs to escrow with your mortgage loan. Under the Loan Information section, you will find a payoff request option that will take you to our payoff request form. First you need to know what the payoff figure is. A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. How to fill out the Payoff Request Letter Templates?