A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan.Requests may be sent to State Home Mortgage via email, as long as the form is completely filled out. The key part - "You tell them what day you want to pay it off. " They absolutely need this information to give you the correct payoff amount. First you need to know what the payoff figure is. It's a statement that breaks down the payoff figure for the loan assuming no intervening payments, on a future (specified) date. The mortgage payoff calculator helps you find out. This form is a statement of final loan terms and closing costs. Alternatively, your lender may have a form you must fill out.