Requests may be sent to State Home Mortgage via email, as long as the form is completely filled out. Do you need a loan payoff request form?The title of Form W9 is officially Request for Taxpayer Identification Number and Certification. You can request a payoff quote for any type of loan, including mortgages, car loans, student loans, and personal loans. Through our Interactive Voice Response system you can request a Statement of Loan Balance be mailed to the homeowner of record. Get information about a federal tax lien, including how to get rid of a lien, how a lien affects you and how to avoid a lien. The FDIC may be able to assist you in obtaining a lien release if the request is for a customer of a failed bank that was placed into FDIC receivership. Recording fees owed (if applicable). How can I order a payoff statement on my mortgage loan? Mortgage Escrow Accounts.