Requests may be sent to State Home Mortgage via email, as long as the form is completely filled out. This form is furnished to give you a statement of actual settlement costs.The mortgage statement must be in the name of the homeowner living in the home, or in the name of the borrower or spouse living in the home with the homeowner. Learn what a mortgage payoff statement is, how to request one, and and what to do if your mortgage servicer fails to send it. Buy a home with the right mortgage for your unique needs. Get started with our mortgage calculators, apply online, or speak to a loan officer. Alternatively, your lender may have a form you must fill out. A copy of the Good Faith Estimate or estimated settlement statement from the lender. Payoff good thru date. Records consists of copies of mortgage interest statement (IRS Form 1098).