Requests may be sent to State Home Mortgage via email, as long as the form is completely filled out. A lender's payoff statement or letter will show the amount you need to pay to completely close out the loan.The first step in paying off the remainder of your loan early and getting a mortgage lien released is requesting a payoff letter from your lender. The FDIC may be able to assist you in obtaining a lien release if the request is for a customer of a failed bank that was placed into FDIC receivership. Do you need a loan payoff request form? Do you need a loan payoff request form? Any excess amount that you pay will be refunded. You can't just pay the amount shown on your monthly mortgage statement to pay off the loan. That amount is your outstanding loan balance, not a payoff amount. AGMB Handles Mortgage Assignments for the Following Lenders: Click on the bank name to find the forms.