How do I request a quote for a co-op property? For questions or concerns about your Chase mortgage account, contact customer service at 1-800-848-9136.Find additional ways to contact us here. The DMV will send a letter to us requesting the necessary documents to complete the transaction. Give your DMV the following: Our fax: (937) 481-5324. or. How do I pay off my auto loan? All "completed" requests are returned within two business days. •. The FDIC may be able to assist you in obtaining a lien release if the request is for a customer of a failed bank that was placed into FDIC receivership. Chase online lets you manage your Chase accounts, view statements, monitor activity, pay bills or transfer funds securely from one central place. Mortgage and Foreclosure Information FAQ.