Get access to direct deposit forms, automatic bill payment forms, and loan management from BMO. Call. 1-888-340-2265. from 7 a.m.The FDIC may be able to assist you in obtaining a lien release if the request is for a customer of a failed bank that was placed into FDIC receivership. Customer: I had an auto loan with Harris NA in 2008-2009. I got a letter from Harris NA indicating that I had indeed paid off the loan. If you've stopped paying your creditors for unpaid debts, they will likely report your account as a charge-off after four to six months of non-payment. A 10 day payoff is crucial to getting your old loans paid off during a refinance. Learn how it works from start to finish. From the account dashboard, select the Menu in the upper left corner, then Manage cards. You can contact GreenSky customer support at (866) 936-0602.