Include your original document and remit a cashier's check or money order made payable to Teneshia Hudspeth, Harris County Clerk. A mortgage payoff letter can come in two forms.One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. Please email this information to as soon as possible. (Check one.) ☐ This request is being made prior to the end of the three year Compliance Period. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process. Get access to direct deposit forms, automatic bill payment forms, and loan management from BMO. The FDIC may be able to assist you in obtaining a lien release if the request is for a customer of a failed bank that was placed into FDIC receivership. 1. Enter your personal information and amount owed. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.