Creating a payoff letter is essential to any loan or mortgage repayment process. Our free templates and this guide can help you get started.How to fill out the Payoff Request Letter Templates? The FDIC may be able to assist you in obtaining a lien release if the request is for a customer of a failed bank that was placed into FDIC receivership. Customer: I had an auto loan with Harris NA in 2008-2009. I got a letter from Harris NA indicating that I had indeed paid off the loan. Create a Loan Payoff Letter online and download it as a PDF or Word document. Customize and print a blank Loan Payoff Letter for free. Example: Selena falls behind on her credit card payments, and after several months of missed payments, the card company marks the account as a charge-off. Get access to direct deposit forms, automatic bill payment forms, and loan management from BMO.