Establish property records and record real estate transactions within Hennepin County. A mortgage payoff letter can come in two forms.One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. Mortgage foreclosures are legal actions taken to foreclose on real estate. This information is not comprehensive. A payoff request can be created and mailed for free. How long does it take to obtain a payoff? What is the Process? Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process. Contact Us. Contact Center Hours: Monday - Friday: AM - PM. Saturday: AM - PM. Local: 763.422.0290.