No information is available for this page. 1. Submit an application.A payoff letter provides instructions on how to pay off a loan with a lump sum before the loan term ends. Learn how payoff letters work. What is the Process? A payoff letter provides instructions on how to pay off a loan with a lump sum before the loan term ends. Learn how payoff letters work. Learn how to make property tax payments in person, over the phone, or online. Update your legal name or mailing address.