Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process. The HFA of Hillsborough County has authorized the issuance of Mortgage Credit Certificates (MCCs).Value of Real Property or Mortgage Foreclosure Claim You must fill out and submit this form with each new action. The mortgage payoff statement is a document that provides a comprehensive breakdown of the remaining balance on a mortgage. The blank forms are downloaded to your computer and you fill them out there, at your convenience. A: No. If an estimate is available, you may click on the link to "Create a Mortgage Letter" that should satisfy the requirements of your lender. If you don't know who your private student loan servicer is, look at a recent billing statement. Schedule Appointment. X.