An auto loan payoff letter is just a way to prove that you have paid in full for a car. If you are selling your vehicle, often the buyer will ask to.Contact your lender online or over the phone to request a payoff statement. The easiest way for a member to request a payoff statement is to login to your online account. To log in click here. You can contact your lender via telephone, visit them in person, or go online and request a payoff amount. Thinking about paying off your mortgage early to save on interest? Loans at HCC are offered through the William D. Ford Federal Direct Loan Program, which issues loans directly from the federal government. If you're sending the check via mail, make sure it's timed so it gets in the lender's hands before the payoff amount days are up. Need loan payment assistance?