A payoff letter shows the remaining balance on your mortgage, including fees, interest, etc. Learn more about what a payoff quote is and how to request one.We will provide a payoff statement and accept payment on the account. Complete our Mortgage service or holder of the lien on a property form to receive a copy. Click on Payments and then click on Request Payoff. The online form is quick and easy to use. Be sure to have the loan and borrower information ready when you make your request. You can attach the signed authorization form below. LOAN PAY-OFF REQUEST FORM. This form must be completely filled out and submitted along with all required documents.