A payoff letter shows the remaining balance on your mortgage, including fees, interest, etc. Learn more about what a payoff quote is and how to request one.We will only issue a payoff good through the next Change Date. If the closing date is past the next Change Date an updated. A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. You can request a payoff statement online 24 hours a day, seven days a week. To request a statement from Freedom Mortgage, log in to your account or mobile app. Payoff Statement Form. Mortgage Servicing, July 27, 2021, Download.