Contact your lender and request a payoff quote. Click on Payments and then click on Request Payoff.A payoff letter shows the remaining balance on your mortgage, including fees, interest, etc. Learn more about what a payoff quote is and how to request one. A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. Contact your lender online or over the phone to request a payoff statement. We will provide a payoff statement and accept payment on the account. Complete our Mortgage service or holder of the lien on a property form to receive a copy. Request a payoff statement from SWE Homes.