The mortgage payoff statement is a document that provides a comprehensive breakdown of the remaining balance on a mortgage. A payoff letter shows the remaining balance on your mortgage, including fees, interest, etc.Learn more about what a payoff quote is and how to request one. Contact your lender and request a payoff quote. It might take a few days for the lender to process and generate the payoff amount. 1) Call the mortgage department and request an official principal payoff letter. "Payoff amount" is generally higher than the remaining balance on the home. Payoff Statement Form. Mortgage Servicing, July 27, 2021 ; Mortgage Company: Required Disclosure – Specific Notice to Mortgage Applicant (7 TAC §56.200(b)). Step two: Arrange to make final payment (if necessary).