The release is what removes the lien, which in your case isn't there. Edit, sign, and share private mortgage payoff letter template online.No need to install software, just go to DocHub, and sign up instantly and for free. A payoff agreement is an informal contract in which a creditor agrees to accept the balance of a debt owed as full payment. Creating a payoff letter is essential to any loan or mortgage repayment process. Our free templates and this guide can help you get started. A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. Contact your lender online or over the phone to request a payoff statement. Request a payoff statement from SWE Homes.