You might get a short letter saying you paid your car off, and your title will be mailed to you shortly. To get a payoff letter, ask your mortgage lender for an official payoff statement and let them know what the projected closing date is.What you need to know. A licensee shall furnish a written notice of the total amount required to pay in full on an outstanding mortgage loan, as of a specified date. A lender's payoff statement or letter will show the amount you need to pay to completely close out the loan. What is the letter when you pay off a loan? This is an example of a payoff letter used in a syndicated loan transaction. This payoff letter (including the defined terms such as Lenders,. A copy of the Good Faith Estimate or estimated settlement statement from the lender. Payoff good thru date.