Consumers Credit Union offers a simple tool for you to quickly obtain your loan payoff amount. So now what do I do?Payoff requests should be faxed to 847-932-8266. Fill out a Recurring Payment Form and send it to us: By mail: Attn Auto Pay Department, 300 N Field Dr., ​Lake Forest, IL 60045. How long will it take to get my payoff request? Payoff request are typically sent out same day, however please allow up to 48 hours for processing. Loan Printable Forms. Click on the orange "Sign via DocuSign" button below to fill out your request online in a safe, secure manner. Call in to our service center and request a payoff amount. What is needed for a real estate payoff request?