A lender's payoff statement or letter will show the amount you need to pay to completely close out the loan. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.​​ Use the form on your billing statement to make your monthly mortgage payments to PNC Mortgage. Can I Pay My Mortgage Using a Credit Card? How to fill out the Mortgage Payoff Statement Request Form? By adding to your mortgage payment, you'll not only payoff your mortgage quicker, but could also save money in the process. Simply log into your MyTax Illinois account and click the Set up a Payment Installment Plan with IDOR link. You can choose to use our automated service to request a payoff statement or speak with a Customer Service Representative. To request a duplicate lien release, complete this form and we will get back to you.