Illinois law imposes a strict deadline on mortgagees when a mortgagor requests a loan payoff statement. How to fill out the Payoff Request Letter Templates?Com OR calling 847-550-7300. To get a payoff letter, ask your mortgage lender for an official payoff statement and let them know what the projected closing date is. Do you need a loan payoff request form? If in agreement, the payor can provide payment immediately. However, if the issue involves a small claims court, this could result in a settlement. Add the 10 day payoff letter sample for editing.