Requesting a Payoff Quote If you're curious about your payoff amount, but you don't need it in writing for any particular or urgent reason, you may be able to obtain a verbal payoff quote from your lender by phone. You should treat a verbal quote as just an estimate because it's not legally binding.
To get a payoff letter, ask your lender for an official payoff statement. Call or write to customer service or make the request online. While logged into your account, look for options to request or calculate a payoff amount, and provide details such as your desired payoff date.
Basically, your balance is what you currently owe, and your payoff is what you owe plus interest that accrues from the statement date and a specific payoff date.
Instead, you have to get a 10-day payoff estimate from your current lender, which includes the amount you owe, as well as any interest that might accrue on the principal balance in the next 10 days.
To get a payoff letter, ask your lender for an official payoff statement. Call or write to customer service or make the request online. While logged into your account, look for options to request or calculate a payoff amount, and provide details such as your desired payoff date.