Obtaining a Lien Release from a Closed or Failed Bank. The FDIC may be able to assist you in obtaining a lien release if the request is for a customer of a failed bank that was placed into FDIC receivership.Bank of America customer service information is designed to make your banking experience easy and efficient. It can take up to six weeks or more to have the lien removed from your car title and make it officially yours. How can I obtain a lien release if I lost or damaged my title? Complete Onboarding. Take your final steps to add PNC as the lienholder on your new Auto loan. Customer Service FAQs. Customer support questions received at this inbox will not be addressed. Please fill out the form below.