A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan.Use a free Mortgage Payoff Statement Request Form to gather information from the holder of a mortgage to create an official payoff statement. A mortgage payoff statement details the total amount needed to fully pay off a loan as of a specific date. A payoff letter shows the remaining balance on your mortgage, including fees, interest, etc. Learn more about what a payoff quote is and how to request one. Request a payoff quote. Login using your username and password. A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan.