A payoff letter shows the remaining balance on your mortgage, including fees, interest, etc. Learn more about what a payoff quote is and how to request one.Use a free Mortgage Payoff Statement Request Form to gather information from the holder of a mortgage to create an official payoff statement. Request a payoff quote. KeyBank offers several options for you to pay your mortgage and we know you have questions too. A mortgage payoff statement details the total amount needed to fully pay off a loan as of a specific date. A lender's payoff statement or letter will show the amount you need to pay to completely close out the loan. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process. Payoff statement for a home loan. The bill would require the Finance.