A mortgage payoff statement offers a clearer picture to the true cost of paying off your loan. It lays out each fee and dollar still due before you completely pay off your mortgage.Here's how it works. Do you need a loan payoff request form? A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. Online Banking, Express Mortgage, VISA cards iwth great features and no surprises. The mortgage payoff statement is a document that provides a comprehensive breakdown of the remaining balance on a mortgage. How do I access my payment history and statements after payoff? Once you pay off your mortgage, we'll keep that account active for two years after payoff.