Requesting a payoff statement is commonly the first step in paying off a loan. Different types of lenders will have varying formats for payoff statements.Requesting a Payoff Quote​​ You may need to fill out a form, sign into an online system, or call a customer service line. The first step is to get in touch with your lender or loan servicer. You can find their contact information on your monthly statements. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process. "Payoff amount" is generally higher than the remaining balance on the home. The mortgage payoff statement is a document that provides a comprehensive breakdown of the remaining balance on a mortgage. To save the hopeless Dark Fantasy World, I held back my tears and destroyed the world, then killed the Demon King and returned.