This page allows users to request an electronic payoff quote for iSeries and MSP mortgage products. You can also request a payoff statement.Log in to Online Banking or use the mobile app. A payoff letter is a document that provides detailed instructions on how to pay off a loan. Fill out the form below to request a loan payoff letter. Find answers to frequently asked questions about mortgages, home refinancing and home equity topics from Bank of America. This letter from BAC Home Loans Servicing provides approval and instructions for a short sale of a property located at an unspecified address. The Loan Management Account (LMA account) offered through Bank of America is a flexible line of credit that can be used for almost any purpose. Include account number in the memo. Open a Personal Checking or Savings Account today with First American Bank and Trust.