Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)
First, you'll need to contact your lender and let them know you want the information. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.
Instead, you have to get a 10-day payoff estimate from your current lender, which includes the amount you owe, as well as any interest that might accrue on the principal balance in the next 10 days.
You will begin paying back the remaining principal on your HELOC, plus interest. It's important to understand that most HELOCs offer variable interest rates, but borrowers sometimes can negotiate with the lender for a fixed interest rate for the remainder of the repayment period.
During closing, the title company or closing attorney will order a payoff statement from your HELOC lender. The document will detail the amount needed to settle the HELOC: your outstanding balance, including any accrued interest and fees.