Make quick and easy loan payments online using online banking. Use our online and mobile banking sites to gain access to all of your accounts.A typical "A" mortgage transaction takes between 14-21 business days to complete. With new automated underwriting, this process speeds up greatly. Make banking easier! Sign up for online banking and download our app! You can chat face-to-face with us using Chartway Video Banking. You can call us at (800) 678-8765, and we'll connect you to the right person. The mortgage payoff calculator helps you find out. For personal accounts: Gather your U.S. Bank card or account number and PIN along with your Social Security number to complete a one-time enrollment process.