How do I request a quote for a co-op property? You can pay off your mortgage with a check.Bring your payoff statement to your local branch, or our branch staff can order one for you. How do I pay off my auto loan? You'll receive confirmation of payoff. If you've been sued for credit card debt with Chase, you must file an Answer to the lawsuit. Then, you can reach out to negotiate a debt settlement. Com and choose your auto account. Family Residential to "R-O" Residential Office. First Citizens provides a full range of banking products and services to meet your individual or business financial needs.