1. Enter your personal information and amount owed. Creating a payoff letter is essential to any loan or mortgage repayment process.Our free templates and this guide can help you get started. Do you need a loan payoff request form? Create a Loan Payoff Letter online and download it as a PDF or Word document. Customize and print a blank Loan Payoff Letter for free. Most escrow or title companies have a simple demand form you can request and fill out detailing the payoff. First Citizens provides a full range of banking products and services to meet your individual or business financial needs. To set up automatic payments, sign on, select your auto loan from Account Summary, and then select Set up Autopay. Simply log in to pick up where you left off and complete the online loan application you already started.