Need to request a Payoff? Please click below to complete our Payoff Request Form.To explore your options, contact your loan servicer directly. If you don't know who your private student loan servicer is, look at a recent billing statement. Just answer a few questions to find out how much you'll save each month with a refinance. We're thrilled to serve you with your refinance. Los Angeles Cellular Telephone Co., 20 Cal. 4th 163, 180 (1999); In re Pomona Valley Med.