To speak with LAHD staff about your payoff request, please call (213) 808 8801. A letter must be written to the LACDA stating that the homeowner is paying off the LACDA loan and will remain living in the property.If you are selling or refinancing your home and you have an existing LAHD loan, we offer payoff services. Please complete the required fields below and our office will respond to your inquiry as soon as possible. The first step is to get in touch with your lender or loan servicer. You can find their contact information on your monthly statements. A payoff agreement is an informal contract in which a creditor agrees to accept the balance of a debt owed as full payment. Getting the payoff quote is simple. You can contact your lender via telephone, visit them in person, or go online and request a payoff amount. Getting the payoff quote is simple.