Situation: This is my first time lending money. Include the following information with your check or money order: Your name; Your mortgage account number.Creating a payoff letter is essential to any loan or mortgage repayment process. Our free templates and this guide can help you get started. A letter of explanation can clarify your financial situation and get you one step closer to qualifying for a mortgage. Create a Loan Payoff Letter online and download it as a PDF or Word document. Customize and print a blank Loan Payoff Letter for free. The global leader in press release distribution and regulatory disclosure.